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customer support

At Stirup, we’re committed to making your experience smooth, reliable, and satisfying—from your first sip to every order after that. If you need help with anything, our support team is always here for you.

Contact Us

You can reach us through any of the channels below:

Customer Helpline

8175812149

Available Monday to Saturday, 10 AM – 6 PM

Email Support

help@stirup.inconnect@stirup.in

We usually respond to emails within 24 hours on working days.

Order & Delivery Support

Contact us if you need help with:

  • Order status or tracking
  • Delayed or missing deliveries
  • Incorrect or damaged products
  • Bulk or special orders

Please keep your order ID handy when contacting us for faster assistance.

Product-Related Queries

Have questions about our instant premix products? We’re happy to help with:

  • Ingredients & nutritional information
  • Preparation instructions
  • Shelf life & storage guidelines
  • Allergen or dietary concerns

🔄 Returns, Refunds & Replacements

If you receive a damaged, defective, or incorrect product:

1

Notify us within 48 hours of delivery

2

Share clear photos and your order ID via email

3

Eligible cases will be resolved through replacement or refund, as per our policy.

Quality & Safety

All Stirup products are manufactured under hygienic conditions and comply with applicable food safety standards.

If you have any quality concerns, please report them immediately—we take them seriously.

Business & Partnerships

For:

  • Distributors & retailers
  • Cafés, offices & corporate orders
  • Collaborations or brand partnerships
Please email us at connect@stirup.in

Manufacturer Details

Manufactured & Marketed by:

Stirup Labs

Mal Khana Mod, Shahjahanpur – 242001

Uttar Pradesh, India

We’re Here to Help 💬

Your feedback helps us improve. Whether it’s a question, suggestion, or concern—don’t hesitate to reach out.

At Stirup, every customer matters.